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FAQ

FAQ

Questions about Mask Usage

Q: How do I use the mask?

A: Place it over your nose and mouth and pull the ear loop straps around the ears so it fits snuggly.

Q: Is this a replacement for N95 Masks?

A. No, these masks are not replacements for N95 masks. N95 respirators are in short supply. They need to be worn by people at the highest risk such as doctors and nurses on the frontlines. If you have an unused N95 mask you should donate it to a local hospital immediately.

Q: Where are the masks made?

A: 100% Made in USA. The fabric, the antimicrobial treatment, the production.

Questions about how to help

Q: How do I help?

A: The single best way to help the COVID-19 crisis is to stay home. Stay inside your home and respect social distancing as much as possible. If you do go outside of your house, maintain at least 6 foot distance from any other person. Do not have parties or playdates with any other people outside of your immediate household.

Q: I want to donate! How?

A: For every mask purchased we make a corporate donation of $0.05 to the Red Cross (see http://www.redcross.org) to help provide resources to our front-line, first responders.

Q: What does wearing a face mask for “source control” mean?

A: Source control means preventing the transmission of infection through a person’s respiratory secretions which are produced when speaking, coughing, or sneezing. Face masks help with source control by covering the wearer’s mouth and nose. COVID-19 may be spread through respiratory secretions by individuals who may or may not have symptoms of COVID-19.

As part of this preparedness in all circumstances, the CDC published this “Strategies for Optimizing the Supply of Face Masks”.

https://www.cdc.gov/coronavirus/2019-ncov/hcp/ppe-strategy/face-masks.html

Order & Shipping Information

Q: How do I order masks in bulk?

A: If you are looking to order masks in bulk of a minimum 100 units, please email “orders@safehealthinc.com”.

Q: Can I return my order?

A: No. All masks are for personal use and cannot be returned. A replacement mask will be offered for any defective face masks, but we will not be accepting returns due to safety reasons. If you believe you have received a defective product, please email “orders@safehealthinc.com”.

Q: Can I use a discount code on my order of face masks?

A: Yes, if you have a discount code from one of our Sales Agents.

Q: Is there a limit to how many I can buy?

A: No. You can order as many as you’d like, however, if you are ordering in bulk of quantities of 100 units and beyond, please email “orders@safehealthinc.com” so we may better assist you there.

Common Questions:

Q: What are the masks made of?

A: We have worked hard to source the best materials to use in these face masks.

Our Reusable Face Masks are made of a 100% recyclable polyamide/ elastane synthetic material that is moisture wicking and has antimicrobial barrier protection. The material provides an additional line of defense against the exhaling and inhaling droplets while still remaining breathable. Preventing the transmission of droplets is important as that is how viruses (including Covid-19) and bacteria travel through the air from human-to-human.

Q: Will the masks cause skin irritations or acne breakouts?

A: In general, no. Our masks are hypo-allergenic. The materials and treatments of our masks are designed to minimize, if not eliminate, the problem associated with cloth, fiber, or neoprene-based face masks. For people with sensitive face skin, this is a real issue.

Q: Will wearing the Safe+Face protective mask reduce the possibility of infection?

The principal hazard with cloth masks is, in fact, contamination and infection from “re-breathing” your germs that keep multiplying on a warm, moist, surface on the inside of your face mask. The Safe+Face mask reduces that probability dramatically as the fiber treatment kills germs/ microbes on contact.

Reference the BMJ CRT Mask Study.

Q: Do these masks have bendable metal nose pieces?

A: No. At this time, our masks do not have bendable nose metal/ wires. We are constantly working to improve the design and functionality of our face masks as materials and manufacturing capabilities become available. Please stay tuned for new mask updates and additions.

NOTE- it is possible to make a simple “home-built” bendable metal nose piece. Take a 1″ long paper clip, straighten it out (straight it’s about 3″ long). Then, take a needle nose pliers, bend the ends around tightly into a circle. Place the “nose” of the fabric mask over cylindrical object (like a rolling pin or round deodorant canister). Next, place the paper clip on top of a piece of wax paper. Apply Gorilla Glue low heat hot glue along the entire length of the paper clip. Pick up the wax paper and center the paper clip, press down onto the nose of the mask, bending it around the cylindrical object. Hold for 45 seconds, then your done! Place mask on your face, then gently bend the new metal clip to the contours of your nose and cheek.

Q: Are the masks pre-washed?

A: No. Before wearing or trying on your mask, we recommend washing and drying your mask. You can find care instructions on the insert card included with your mask, or on the product pages.

Q: Can I wear the mask all day long?

A: Yes. The masks are hypo-allergenic and are designed to be worn comfortably over 8 hours per day.

Q: Do the masks have any antimicrobial “metals” in any materials?

A: No. The masks do NOT have any “nanotech” silver, copper, or other metals. Such metals are known to be carcinogenic, can be “leeched” from the fabric when you inhale as nano-particles. Many masks are promoted to be “antimicrobial” using silver ion or copper nano, but all known technologies using such metals do not pass the EPA nor do they pass the FDA as “non-leeching” chemicals ingested into your respiratory tracts and, therefore, into your lungs and bloodstream. In short, any such fabrics with “nanoparticle” metals means that you are inhaling particles of metal that are carcinogenic.

REFERENCES:

A Randomized Cluster Trial of Cloth Masks Compared With Medical Masks in Healthcare Workers

Objective: The aim of this study was to compare the efficacy of cloth masks to medical masks in hospital healthcare workers (HCWs). The null hypothesis is that there is no difference between medical masks and cloth masks.

Results: The rates of all infection outcomes were highest in the cloth mask arm, with the rate of ILI statistically significantly higher in the cloth mask arm (relative risk (RR)=13.00, 95% CI 1.69 to 100.07) compared with the medical mask arm. Cloth masks also had significantly higher rates of ILI compared with the control arm. An analysis by mask use showed ILI (RR=6.64, 95% CI 1.45 to 28.65) and laboratory-confirmed virus (RR=1.72, 95% CI 1.01 to 2.94) were significantly higher in the cloth masks group compared with the medical masks group. Penetration of cloth masks by particles was almost 97% and medical masks 44%.

Conclusions: This study is the first RCT of cloth masks, and the results caution against the use of cloth masks. This is an important finding to inform occupational health and safety. Moisture retention, reuse of cloth masks and poor filtration may result in increased risk of infection. Further research is needed to inform the widespread use of cloth masks globally. However, as a precautionary measure, cloth masks should not be recommended for HCWs, particularly in high-risk situations, and guidelines need to be updated.

Trial registration number: Australian New Zealand Clinical Trials Registry: ACTRN12610000887077.

BMJ Open 2015;5:e006577. doi: 10.1136/bmjopen-2014-006577
https://bmjopen.bmj.com/content/5/4/e006577

US Government National Library of Medicine
https://pubmed.ncbi.nlm.nih.gov/25903751/

University of Minnesota- CIDRAP (Center for Infectious Disease Research & Policy)

“Masks-for-all for COVID-19 not based on sound data”

By Dr. Lisa Brosseau Phd- a national expert on respiratory protection and infectious diseases and professor (retired), University of Illinois at Chicago. And, Dr. Sietsema Phd is also an expert on respiratory protection and an assistant professor at the University of Illinois at Chicago.

In response to the stream of misinformation and misunderstanding about the nature and role of masks and respirators as source control or personal protective equipment (PPE), we critically review the topic to inform ongoing COVID-19 decision-making that relies on science-based data and professional expertise.

Summary and conclusion:

Cloth masks are ineffective as source control and PPE, surgical masks have some role to play in preventing emissions from infected patients, and respirators are the best choice for protecting healthcare and other frontline workers, but not recommended for source control. These recommendations apply to pandemic and non-pandemic situations.

The Safe+Face protective mask overcomes the shortcomings of surgical fiber masks or “home-brewed” cloth masks due to better fit, active antimicrobial technology, reusable 50x without contamination, and is both “breathable” and “easy to speak” through.

Read the entire CIDRAP report at this link below:

https://www.cidrap.umn.edu/news-perspective/2020/04/commentary-masks-all-covid-19-not-based-sound-data

New York Times:

“A User’s Guide to Face Masks”

By now you’ve figured out that wearing a mask is not as simple as all those TV doctors made it look. Here’s our guide to the wear and care of your new mask.

Read more useful information here on the New York Times website:

https://www.nytimes.com/2020/04/10/well/live/coronavirus-face-masks-guides-protection-personal-protective-equipment.html?smid=em-share